How do I set up call forwarding. It has been working for sometime but all of a sudden...

GetHuman-candrwo's customer service issue with MagicJack from June 2018

Help with my MagicJack issue
The issue in GetHuman-candrwo's own words
How do I set up call forwarding. It has been working for sometime but all of a sudden it is intermittent and I can't find the original code numbers.
GetHuman-candrwo did not yet indicate what MagicJack should do to make this right.
I have an issue with MagicJack too
How GetHuman-candrwo fixed the problem
I finally got to chat with a rep and after he told me to disconnect everything until he told me to reconnect. We then lost contact until the office closed. I then reconnected everything but it still did not work. Before attempting to resume contact this morning I tried it and it was working so I don't have a definitive answer as to how it was fixed. Needless to say, I don't have a secure feeling about it yet.
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MagicJack

Customer service issue
Reported by GetHuman-candrwo
Jun 25th, 2018 - 4 mons ago
I have an issue with MagicJack too
Fixed
GetHuman-candrwo shared how to fix
Seen by 8 customers so far
Similar issue to 562 others
0 customers following this
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Timeline
GetHuman-candrwo started working on this issue
Jun 25th 7:08pm
GetHuman-candrwo indicated the issue is not fixed yet.
Jun 25th 10:06pm
GetHuman-candrwo confirmed the issue is fixed. Hooray!
Jun 26th 9:19pm
GetHuman-candrwo indicated the issue is not fixed yet.
Jun 27th 12:41am
GetHuman-candrwo indicated the issue is not fixed yet.
Jun 28th 8:43pm