Hardware hookup*I have a "Linksys Phone Adapter with Router" Model *SPA****-***R, Seria...

GetHuman817119's customer service issue with MagicJack from June 2018

Help with my MagicJack issue
Hardware hookup*I have a "Linksys Phone Adapter with Router" Model *SPA****-***R, Serial *FM***L***,*connected to my router via a CAT *E cable. I put MJ internet cable into the internet socket for internet cable. Next to it there are two (*) tele receptacles for the MJ tele line. I inserted the MJ into said receiving socket* including inserting the teleline to tel ** receptacle on the Adapter.*Problem*My Linksys ** was found not working with the above schematic. I have search foe a new Adapter but without success. All new Adapters (Best Buy info) has only CAT or USB connections, which prevents me from making my connection to phone base **.*Magijack*Does magic Jack have an adapter with tele as USB connections? OR?
I trust that MagicJack will make this right and come up with a resolution that is fair.
Help with my MagicJack issue
How GetHuman817119 fixed the problem:
Thanks. Started over and re-routed cable and telephones. finally corrected it.
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MagicJack

Customer service issue
Reported by GetHuman817119
Jun 25th, 2018 - 2 mons ago
I have an issue with MagicJack too
Fixed
GetHuman817119 shared how to fix
Seen by 3 customers so far
Similar issue to 556 others
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GetHuman817119 started working on this issue
Jun 25th 3:33am
GetHuman817119 confirmed the issue is fixed. Hooray!
Jun 26th 6:41pm
GetHuman817119 confirmed the issue is fixed. Hooray!
Jun 26th 6:47pm