Last weekend had a phone number ported to my Magicjack.*Now I cannot receive phone call...

GetHuman677430's customer service issue with MagicJack from May 2018

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The issue in GetHuman677430's own words
Last weekend had a phone number ported to my Magicjack.*Now I cannot receive phone calls, goes straight to voice mail. Prior to the porting my magic jack worked fine on ***-***-*****Now both numbers when you call go right to voice mail. *If I call on the magic jack phone, it works and shows my number on the caller ID of the new ported number.* The phone I am using works, not an issue with the ringer. When you call my number goes right to voice mail. The ***-***-**** does not need to be active anymore*Help please*Thanks*Jeff Silverman*My original number :***-***-*****New ported number: ***-***-******Please repair, Thankyou
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MagicJack

Customer service issue
Reported by GetHuman677430
May 12th, 2018 - 10 mons ago
I have an issue with MagicJack too
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Seen by 12 customers so far
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Timeline
GetHuman677430 started working on this issue
May 12th, 2018 2:39am