Before contacting them, items GetHuman-atanreva may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-atanreva's own words
I have difficulty with communication for incoming and outgoing calls. I think it is due to two different names for the device. Can you please check?*magicJack Devices:*Device NumberNumber StatusDevice Status*MARIA*magicJackGO*Add mJ Concierge*(***) ***-*****U.S. Phone Number - Free*Renews with Device ADD MONTHS*Expires ********** *Transfer Months*magicApp Mobile Devices:*DeviceDevice StatusNumberNumber Status*ANN'S IPHONE*magicApp for Apple* Active (***) ***-**** * Active * *ANN'S IPHONE-******magicApp for Apple**Not Active
GetHuman-atanreva did not yet indicate what MagicJack should do to make this right.
I have an issue with MagicJack too
How GetHuman-atanreva fixed the problem
We are waiting for GetHuman-atanreva to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.