I purchased a new magicjack Go because my old one was going bad It was registered this...

GetHuman-appsrvs's tech support issue with MagicJack from April 2018

Help with my MagicJack issue
The issue in GetHuman-appsrvs's own words
I purchased a new magicjack Go because my old one was going bad It was registered this morning. My problem is this: my end date for the first device was May **, ****. Now both devices are listed in my account, one with the May **, **** date, and the new one with April **, ****. I was told ** months would be added to my may ending date. Also why are both devices showing. My Magicjack * is ***-***-****. Thank You
GetHuman-appsrvs did not yet indicate what MagicJack should do to make this right.
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How GetHuman-appsrvs fixed the problem
Contacted rep by phone. She was able to correct problem.
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MagicJack

tech support issue
Reported by GetHuman-appsrvs
Apr 25th, 2018 - 7 mons ago
I have an issue with MagicJack too
Fixed
GetHuman-appsrvs shared how to fix
Seen by 7 customers so far
Similar issue to 1735 others
0 customers following this
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Timeline
GetHuman-appsrvs started working on this issue
Apr 25th 8:12pm
GetHuman-appsrvs confirmed the issue is fixed. Hooray!
Apr 25th 9:14pm