My magic jack connected to phone has not worked for * months, I am a ** year old and am...

GetHuman-celiacla's customer service issue with MagicJack from June 2018

Help with my MagicJack issue
The issue in GetHuman-celiacla's own words
My magic jack connected to phone has not worked for * months, I am a ** year old and am frustrated that no one has been of any help. Was told I had two accounts? was also told they had cancelled one, it was one with the longest time on it, now it has expired but they have my "rental" what ever they call it. What a useless group of technical staff you have.
GetHuman-celiacla did not yet indicate what MagicJack should do to make this right.
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How GetHuman-celiacla fixed the problem
Just keep on keeping on is all I can say
Please help with my MagicJack issue
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MagicJack

Customer service issue
Reported by GetHuman-celiacla
Jun 2nd, 2018 - 5 mons ago
I have an issue with MagicJack too
Fixed
Seen by 5 customers so far
Similar issue to 125 others
0 customers following this
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Timeline
GetHuman-celiacla started working on this issue
Jun 2nd 6:53pm
GetHuman-celiacla indicated the issue is not fixed yet.
Jun 2nd 10:40pm
GetHuman-celiacla indicated the issue is not fixed yet.
Jun 3rd 8:43pm
GetHuman-celiacla confirmed the issue is fixed. Hooray!
Jun 5th 8:53pm