My magic jack connected to phone has not worked for * months, I am a ** year old and am...

GetHuman-celiacla's customer service issue with MagicJack from June 2018

Help with my MagicJack issue
My magic jack connected to phone has not worked for * months, I am a ** year old and am frustrated that no one has been of any help. Was told I had two accounts? was also told they had cancelled one, it was one with the longest time on it, now it has expired but they have my "rental" what ever they call it. What a useless group of technical staff you have.
I trust that MagicJack will make this right and come up with a resolution that is fair.
Help with my MagicJack issue
How GetHuman-celiacla fixed the problem:
Just keep on keeping on is all I can say
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MagicJack

Customer service issue
Reported by GetHuman-celiacla
Jun 2nd, 2018 - 21d ago
I have an issue with MagicJack too
Fixed
GetHuman-celiacla shared how to fix
Seen by 5 customers so far
Similar issue to 125 others
0 customers following this
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Timeline
GetHuman-celiacla started working on this issue
Jun 2nd 6:53pm
GetHuman-celiacla indicated the issue is not fixed yet.
Jun 2nd 10:40pm
GetHuman-celiacla indicated the issue is not fixed yet.
Jun 3rd 8:43pm
GetHuman-celiacla confirmed the issue is fixed. Hooray!
Jun 5th 8:53pm