I called the day my free trial ended and spoke to someone at VIP services and she assur...

GetHuman-slappysc's Complaint issue with Magellan from March 2021

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The issue in GetHuman-slappysc's own words
I called the day my free trial ended and spoke to someone at VIP services and she assured me it would be canceled. Now I will be charged again.*My wife is disabled, I am a disabled vet, we have limited income, my phone service is cut off and if you charge me it will overdraft me since my balance is below $*. I really hope you will do the right thing and cut me off when I called before free trial ended.

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Magellan

Complaint issue
Reported by GetHuman-slappysc
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 76 others
0 customers following this

Timeline

GetHuman-slappysc started working on this issue
Mar 22nd 8:03pm