I bought a roadmate **** T-LM. And it will not charge up or stay on. Today I final...

GetHuman-dawnburw's customer service issue with Magellan from November 2018

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The issue in GetHuman-dawnburw's own words
I bought a roadmate **** T-LM. And it will not charge up or stay on. Today I finally figured out why. The part of the plug that goes into the gps, sits crooked in its socket and doesn’t make full contact. I tried contacting y’all via the email and no one got back to me. I also can’t register my device because it won’t recognize iOS and I don’t own a computer. I would like to send it to you and have this issue fixed.
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Customer service issue
Reported by GetHuman-dawnburw
Nov 2nd, 2018 - a mon ago
I have an issue with Magellan too
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Seen by 4 customers so far
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GetHuman-dawnburw started working on this issue
Nov 2nd 1:45am