Unit not finding addresses in the Hillsborough, NC Area.*I am very displeased with this...

GetHuman1044135's customer service issue with Magellan from August 2018

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The issue in GetHuman1044135's own words
Unit not finding addresses in the Hillsborough, NC Area.*I am very displeased with this unit. Basically it is a piece bad tech.*What will improve it is if I can get WAZE and Google Maps. Much better than your version. *Product info:*SN: **************Geographic Area: US** AK PR CAN*MVC* ******Basemap Ver: ***Detailed Map Version: ***Phantom Alert Ver: ***Magellan RoadMate, RM****-LM, softwre version: *.**.*****firmware version:*Core Version: ***KGPS *GPS First Fix: ****-***** **:** UTC
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Magellan

Customer service issue
Reported by GetHuman1044135
Aug 27th, 2018 - 3 mons ago
I have an issue with Magellan too
Fixed
Seen by 4 customers so far
Similar issue to 147 others
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GetHuman1044135 started working on this issue
Aug 27th 10:30pm
GetHuman1044135 indicated the issue is not fixed yet.
Aug 30th 11:49pm
GetHuman1044135 indicated the issue is not fixed yet.
Aug 31st 10:33pm