Problem was not fixed.I still cannot log into smartgps so I cannot download updates that I paid for.I would like to close out this contact and you refund my money to my visa As i said before I am disalsioned with Magellan

GetHuman-gtmab's customer service issue with Magellan from August 2018

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The issue in GetHuman-gtmab's own words
Since going to smartgps from content manager I have been having trouble.I cannot log into smartgps to get life time updates that I paid for for .When I try to log in I get what I think is called a window telling me to down load a browser devise plug in.I followed the instructions but to no avail.I have contacted tech support many times in the past but no help.I would like to log in and get the updates I have paid for.Help help help.In the distant past I was well satisfied with Magellan but I am starting to lose faith in your company.I hope you can come up with a solution as I do like my unit but I am starting to distrust at this point in time. yours G.T.Brown.

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Magellan

Customer service issue
Reported by GetHuman-gtmab
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 144 others
0 customers following this
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Timeline

GetHuman-gtmab started working on this issue
Aug 26th, 2018 1:17pm
GetHuman-gtmab indicated the issue is not fixed yet.
Aug 26th, 2018 2:28pm
GetHuman-gtmab indicated the issue is not fixed yet.
Aug 26th, 2018 2:30pm
GetHuman-gtmab indicated the issue is not fixed yet.
Aug 26th, 2018 2:44pm
GetHuman-gtmab indicated the issue is not fixed yet.
Aug 26th, 2018 2:45pm

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