I have been in contact with you company to the tune of ** emails back and forth about a...

GetHuman648068's customer service issue with Magellan from May 2018

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The issue in GetHuman648068's own words
I have been in contact with you company to the tune of ** emails back and forth about a defective product. I was instructed to sent the defective unit in, which I did I provided the tracking information showing you received the defective unit. I have in writing a replacement order has been created but have not received the replacement unit. This has been going on since March *, ****. I want a refund or the defective unit replaced.
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Magellan

Customer service issue
Reported by GetHuman648068
May 1st, 2018 - a yr ago
I have an issue with Magellan too
Not resolved
Seen by 4 customers so far
Similar issue to 667 others
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Timeline
GetHuman648068 started working on this issue
May 1st, 2018 11:49pm