I could not return an item or buy * items today without my license or Macy's card. A ma...

GetHuman-cmjones_'s customer service issue with Macy's from May 2021

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The issue in GetHuman-cmjones_'s own words
I could not return an item or buy * items today without my license or Macy's card. A manager came and agreed with the cashier. I said I can give my SSN and they could retrieve my info. This is how I've done it before. I did not have my email receipt. I also did not get an email for my purchase today. I think the cashier and manager did not handle my issue properly.

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Macy's

Customer service issue
Reported by GetHuman-cmjones_
May 6th, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2472 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman-cmjones_ started working on this issue
May 6th 12:24am