I am so dissatisfied about my last visit to Macys at Wolfchase galleria in Memphis TN t...

GetHuman5867790's customer service issue with Macy's from March 2021

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The issue in GetHuman5867790's own words
I am so dissatisfied about my last visit to Macys at Wolfchase galleria in Memphis TN that I have to complain about this. I selected to purchase a bathing suit and a shirt but when I got to the register the representative was rude and didn’t communicated to me that the bathing suit didn’t have a tag and she just left the register to go look for another one to be able to scan it. I followed her because I was trying to know what was going on and she was very disrespectful in the way she talked and didn’t want to hear what I had to say. I was concerned because I spend quite some time selecting this particular piece since the print was different in all of them. When she got back to the register I was explaining why I wanted the one that didn’t had a tag and not only she acted like she didn’t care but she was trying to force me to get the one with the tag. All of this with the most disrespectful attitude and tone of voice. *I just wanted to let you know that even when I still went through with this transaction, people like her, should not have the privilege to represent your company. I am quite sure that there are more people out there that will appreciate the opportunity to serve as great representation of the company and should get rid of the personnel that is not compliant with basic customer service skills. I am saddened to think I have to go through something like this while I’m spending my money.

GetHuman5867790 did not yet indicate what Macy's should do to make this right.

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Customer service issue
Reported by GetHuman5867790
Mar 20th, 2021 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2963 others
0 customers following this


GetHuman5867790 started working on this issue
Mar 20th, 2021 2:09pm

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