Hello I bought a diamond braceletfor my girl friend and when we went out * days after i...
GetHuman5539117's customer service issue with Macy's from December 2020
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Hello I bought a diamond braceletfor my girl friend and when we went out * days after i purchased it she wore it for * hrs and we saw there was a diamond missing. Took back to the store clearwater mall fl and they said they would send it out to be fixed. They received the bracelet on nov **. Still waiting. Now they say they are waiting for the diamond chip and maybe shipped out on Dec **. I dont know why they just dont give me a replacement since it is going to take so long* * store has * left. Christmas is coming???? What is the return poilicy? Thanks Robert Duncan ***-***-**** *****@***.com
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