i had placed an order early in the morning of two pairs of clarks boots bag id was...
GetHuman-granwita's Missing order issue with Macy's from December 2020
Help with my Macy's issue
First: share to improve GetHuman-granwita's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-granwita may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman-granwita's own words
i had placed an order early in the morning of two pairs of clarks boots bag id was ****-*******the agent took all the information from me including my credit card. afterwards she tells me that her computer went down but that everything was done. That somehow i will get an e-mail within one hour i have been checking since nothing has come in my e-mails. i also called to check with another agent and they told me that nothing was order. I want to make sure they don't used my personal information for something else. Supposely one the shoes was ready for me to pick up at the store today in Yonkers. Any information will be greatly appreciated.
GetHuman-granwita did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman-granwita fixed the problem
We are waiting for GetHuman-granwita to fix the problem and share the solution with the rest of us customers.
Please help with my Macy's issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Macy's customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!