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I placed an order on November ** and it contained * items (order ***********). I have...

GetHuman3618477's Missing order issue with Macy's from December 2020

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Order number, Billing address, Email address on the account, and Name on the order

The issue in GetHuman3618477's own words

I placed an order on November ** and it contained * items (order ***********). I have received * of the items but when I checked the tracking of the *th item, it shows that a label was created on December * and it has gone nowhere since then. Clearly the item is lost*never shipped. It is now December *. I called Macy's and they told me I have to wait * more days before they will ship a replacement. That is unreasonable. Please replace the item* it is a Christmas gift and it is clearly lost.

GetHuman3618477 did not yet indicate what Macy's should do to make this right.

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How Do I Get a Refund from Macy's?How Do I Exchange an Item from Macy’s?Does Macy's Pay for Shipping on Returns or Exchanges?How Do I Track My Macy's Return?How Do I Check That Status of My Macy's Refund?

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Macy's

Missing order issue

Reported by GetHuman3618477

Dec 9th, 2020 - 2 months ago

I have an issue with Macy's too

Not resolved

Seen by 1 customer so far

Similar issue to 3993 others

0 customers following this

Timeline

GetHuman3618477 started working on this issue

Dec 9th, 2020 10:36pm

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