I need to locate a missing package. Macy's shows that the item was shipped and expected...

GetHuman5522974's customer service issue with Macy's from December 2020

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The issue in GetHuman5522974's own words
I need to locate a missing package. Macy's shows that the item was shipped and expected to be delivered today* however I called UPS and they said the package was never received. Thanks.

GetHuman5522974 did not yet indicate what Macy's should do to make this right.

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Macy's

Customer service issue
Reported by GetHuman5522974
Dec 4th, 2020 - 10 months ago
Not resolved
Seen by 34 customers so far
Similar issue to 4001 others
0 customers following this

Timeline

GetHuman5522974 started working on this issue
Dec 4th, 2020 10:41pm