Missing pillow from my order, ordered * and only received one.
GetHuman5514443's Missing order issue with Macy's from December 2020
Help with my Macy's issue
First: share to improve GetHuman5514443's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5514443 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman5514443's own words
I was trying to get my missing order replaced ... Order *************SensorGel Arctic Gusset Gel-Infused Memory Foam Pillow With Cool Coat Technology - Oversized*Web ID: ********UPC: *************I only received one pillow in this delivery, but there should have been *. I called in to report, the lady said I would receive an email within ** hours telling me a replacement order was placed, but I did not receive the email that the replacement was processed.
I called * days ago, was told I would receive an email within ** hours that replacement was processed. Still haven't received the email.
I want my replacement pillow to be shipped.
I have been a Macy's customer for years.
I have an issue with Macy's too
How GetHuman5514443 fixed the problem
We are waiting for GetHuman5514443 to fix the problem and share the solution with the rest of us customers.
Please help with my Macy's issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Macy's customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.