Hi*On November ** I tried to buy some products on Macy’s online Store. But my orders nu...

GetHuman-mandrep's customer service issue with Macy's from November 2020

Help with my Macy's issue
The issue in GetHuman-mandrep's own words
Hi*On November ** I tried to buy some products on Macy’s online Store. But my orders numbers ********** and ********** were canceled and I don’t know why.*As the first order was canceled, I tried a second time to buy the same products in another order, but it was also canceled. *What’s happen which my orders? Why they were canceled?*Thanks for your help.

GetHuman-mandrep did not yet indicate what Macy's should do to make this right.

How GetHuman-mandrep fixed the problem
As the Macy's store does not have a immediate help, like a chat, I solved my problem buying in another store.
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Macy's

Customer service issue
Reported by GetHuman-mandrep
Nov 28th, 2020 - a year ago
Fixed
GetHuman-mandrep shared how to fix
Seen by 27 customers so far
Similar issue to 4078 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman-mandrep started working on this issue
Nov 28th, 2020 10:33am
GetHuman-mandrep confirmed the issue is fixed. Hooray!
Nov 30th, 2020 2:39pm

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