I lost something at Macy's yesterday and I want to see if they have it in the lost and...

GetHuman5439622's customer service issue with Macy's from November 2020

Help with my Macy's issue
First: share to improve GetHuman5439622's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5439622 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman5439622's own words
I lost something at Macy's yesterday and I want to see if they have it in the lost and found. I have tried calling almost all departments at this Macy's to connect me with someone who can help me. I waited two hours for someone to pick up the phone in either of these departments last night but no one ever did. I have been trying again today with no success.*The Macy's is in Towson, Maryland. Can you please tell me how I could get through to their lost and found*or tell me how to et through to a department that will answer the phone. I am so aggravated at this point and do not know what to do.

GetHuman5439622 did not yet indicate what Macy's should do to make this right.

How GetHuman5439622 fixed the problem

We are waiting for GetHuman5439622 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Macy's

Customer service issue
Reported by GetHuman5439622
Nov 6th, 2020 - 9 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 4417 others
0 customers following this

Timeline

GetHuman5439622 started working on this issue
Nov 6th, 2020 7:17pm