Updated bill payment due.*The amount due has not been updated, however, Macy's has conf...

GetHuman5289797's customer service issue with Macy's from September 2020

Help with my Macy's issue
The issue in GetHuman5289797's own words
Updated bill payment due.*The amount due has not been updated, however, Macy's has confirmed receipt of the return of * out of * items that were purchased

GetHuman5289797 did not yet indicate what Macy's should do to make this right.

How GetHuman5289797 fixed the problem
Yes I contacted customer service by phone and got an associate within a couple of minutes. Had to speak with * different people, but the issue was finally solved
Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Macy's

Customer service issue
Reported by GetHuman5289797
Sep 22nd, 2020 - 5 months ago
Fixed
GetHuman5289797 shared how to fix
Seen by 4 customers so far
Similar issue to 4382 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman5289797 started working on this issue
Sep 22nd, 2020 4:44pm
GetHuman5289797 confirmed the issue is fixed. Hooray!
Sep 22nd, 2020 8:59pm