Updated bill payment due.*The amount due has not been updated, however, Macy's has conf...

GetHuman5289797's customer service issue with Macy's from September 2020

Help with my Macy's issue
The issue in GetHuman5289797's own words
Updated bill payment due.*The amount due has not been updated, however, Macy's has confirmed receipt of the return of * out of * items that were purchased

GetHuman5289797 did not yet indicate what Macy's should do to make this right.

I have an issue with Macy's too
How GetHuman5289797 fixed the problem
Yes I contacted customer service by phone and got an associate within a couple of minutes. Had to speak with * different people, but the issue was finally solved
Please help with my Macy's issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Macy's customer problems.
How Do I Get a Refund from Macy's?How Do I Exchange an Item from Macy’s?Does Macy's Pay for Shipping on Returns or Exchanges?How Do I Track My Macy's Return?How Do I Check That Status of My Macy's Refund?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Macy’s order *************where is it? It has not been delivered.I payed a payment due of $***.** on ******, then Macy’s did a withdrawal of...Received replacement rocker*recliner on approx. Day *-**-** new replacement has a...
FIX: Keep on texting them until you get satisfaction!!!PLACED ORDER ON ** JULY FOR * PAIR OF CAPRIS FROM IPAD LEAVING COMPUTER EMAIL ADD...
FIX: ORDER CAME TODAY..DIFFERENT ORIGIN THAN OTHER CAPRIS !! FIT JUST FINE, EVEN...Paid bill in store by check. Clerk mistakenly billed * cents less than check, no...
FIX: I stayed on the phone on hold for ** minutesduplicate purchase receipt from your store,**WATCH SERIES * (GPS * CELL) ALUM **M...
FIX: duplicate purchase receipt from your store,***************WATCH SERIES * (GPS...A representative told me for all the inconvenience of my orders for gifts being l...I have placed several orders with Macy’s since Thanksgiving & I have not receive...
Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Macy's

Customer service issue
Reported by GetHuman5289797
Sep 22nd, 2020 - 5 months ago
I have an issue with Macy's too
Fixed
GetHuman5289797 shared how to fix
Seen by 4 customers so far
Similar issue to 4382 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman5289797 started working on this issue
Sep 22nd, 2020 4:44pm
GetHuman5289797 confirmed the issue is fixed. Hooray!
Sep 22nd, 2020 8:59pm