Hi, i received my Macy's package today,**********, however instead my jacket the packag...

GetHuman5248045's Missing order issue with Macy's from September 2020

Help with my Macy's issue
First: share to improve GetHuman5248045's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5248045 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman5248045's own words
Hi, i received my Macy's package today,**********, however instead my jacket the package contained a boys small sized crew neck sleeveless shirt. I prefer the jacket to a refund. Just checked and the jacket i still available, and i would like to send back that shirt Order *********** . Thank You

GetHuman5248045 did not yet indicate what Macy's should do to make this right.

How GetHuman5248045 fixed the problem

We are waiting for GetHuman5248045 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Macy's

Missing order issue
Reported by GetHuman5248045
Sep 9th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 4391 others
0 customers following this

Timeline

GetHuman5248045 started working on this issue
Sep 9th, 2020 11:18pm