where is my order, Macy's where is my order * **********. I purchase this item on...

GetHuman-indideos's Missing order issue with Macy's from July 2020

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The issue in GetHuman-indideos's own words
where is my order, Macy's where is my order * **********. I purchase this item on ******** and today is ******** and I have not received my order. Three weeks since I purchased this item and I have to continue waiting for this to arrive. I called Macys several time and not one answered but got disconnected. Today ******** I had to wait * yes * hours on the phone for one rep to answer, and the lady went ahead and cancel my order. I did not mention cancellation during the conversation. However, during the conversation with the rep asked for the CEO email address, I was told to hold on and after one hour the phone cuts off. Is this the service macys is offering. I am very disappointed with the service, the length of time I have to wait for my order to arrive, inconvenienced for not having the item and there after the order was cancelled. I need to have my item delivered and I am requesting a compensation for the time wasted.

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Macy's

Missing order issue
Reported by GetHuman-indideos
Jul 24th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4108 others
0 customers following this

Timeline

GetHuman-indideos started working on this issue
Jul 24th, 2020 6:14pm

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