I am worrying about my worry no more plan.

GetHuman-jkdnd's Technical support issue with Macy's from July 2020

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The issue in GetHuman-jkdnd's own words
Alert Macy’s that their worry no more protection group was not honoring the contract. ... I purchased the worry no more - * year protection plan on a power reclining leather love seat and * power reclining leather chairs * years ago. On July ** ****. One of the control buttons to the chair stopped working. I put in a claim *C*******. They said it was not covered. I disputed it. They denied it again. All I want is to have it fixed as I cannot use it as a recliner as is and it does get used.
It is within the * years the plan is good for.
I would like the contract honored and someone to come out and fix my chair and or tell me who can fix it .
I have been a customer off and on for ** years
I have put my claim in and when refused disputed it. It has been denied again.
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Macy's

Power Control mechanism on recliner does not work
Technical support issue
Reported by GetHuman-jkdnd
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 3744 others
0 customers following this

Timeline

GetHuman-jkdnd started working on this issue
Jul 14th 11:34pm
GetHuman-jkdnd indicated the issue is not fixed yet.
Jul 17th 10:20am