On *-**-** I purchased a pull on shorts and received it the next day. I ordered size...

GetHuman4963666's customer service issue with Macy's from June 2020

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The issue in GetHuman4963666's own words
On *-**-** I purchased a pull on shorts and received it the next day. I ordered size * not knowing that was equivalent to USA size *. The order was *********** and I used a Macys gift card ending in *****. That was a $** gift card and it left a balance of $*.** which I used with another $**.** gift card to buy something else and that card ended in *****. I would like the same shorts in a size **. I have printed the return label for refund. Please advise me how to exchange these shorts. MaryAnn Cudahy* ***** Algiers St. * Porter Ranch, CA *****

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Macy's

Customer service issue
Reported by GetHuman4963666
Jun 17th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2789 others
0 customers following this
Items needed
Order number
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Name on the order

Timeline

GetHuman4963666 started working on this issue
Jun 17th 4:39pm