I never received a bill from Macy yet they lower my credit score from excellent to only...

GetHuman4903269's customer service issue with Macy's from June 2020

Help with my Macy's issue
First: share to improve GetHuman4903269's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4903269 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman4903269's own words
I never received a bill from Macy yet they lower my credit score from excellent to only good, the only thing I was told, prove you did not get the bill. Have the post office send a letter. I have a high mtg., I had a **,*** roofing job just recently paid off, does this sound like a person who would not pay a $** pot purchase. Also, I have got many emails for sales, but nothing regarding a bill. No, I found out I owed money from a phone call last week that said why have you not paid your $***.** bill, since there were late charges. I am very, very upset. Someone told me to get a lawyer. This is because my credit was hurt by this. *Theresa Evalenko****-***-**********@***.com

GetHuman4903269 did not yet indicate what Macy's should do to make this right.

How GetHuman4903269 fixed the problem

We are waiting for GetHuman4903269 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Macy's

Customer service issue
Reported by GetHuman4903269
Jun 2nd, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2367 others
0 customers following this

Timeline

GetHuman4903269 started working on this issue
Jun 2nd, 2020 7:45pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies