I never received a bill from Macy yet they lower my credit score from excellent to only...

GetHuman4903269's customer service issue with Macy's from June 2020

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The issue in GetHuman4903269's own words
I never received a bill from Macy yet they lower my credit score from excellent to only good, the only thing I was told, prove you did not get the bill. Have the post office send a letter. I have a high mtg., I had a **,*** roofing job just recently paid off, does this sound like a person who would not pay a $** pot purchase. Also, I have got many emails for sales, but nothing regarding a bill. No, I found out I owed money from a phone call last week that said why have you not paid your $***.** bill, since there were late charges. I am very, very upset. Someone told me to get a lawyer. This is because my credit was hurt by this. *Theresa Evalenko****-***-**********@***.com

GetHuman4903269 did not yet indicate what Macy's should do to make this right.

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Customer service issue
Reported by GetHuman4903269
Jun 2nd, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2367 others
0 customers following this


GetHuman4903269 started working on this issue
Jun 2nd, 2020 7:45pm

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