don’t know how many times I wrote and called you about missing item from an order in Ap...
GetHuman5021315's customer service issue with Macy's from July 2020
Help with my Macy's issue
First: share to improve GetHuman5021315's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5021315 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman5021315's own words
don’t know how many times I wrote and called you about missing item from an order in April, ****. I haven’t received any respond from you. I pay my bills on time. I paid for the missing items but no one is contacting me yet. If I don’t hear from you soon, unfortunately I am going to close my account. What you are doing is not right. I want my money back. ********Order *************I ordered ** items on April **th.. ** items were delivered on time. Two items are missing. *****Missing Items : *********** I ordered * of “ Three Star Handmade Table Runners – Flowers. Web ID: *************With the Shipment *, I received only one item – not three. The package was delivered on April, **th with one item in it. The receipt that came with the delivery says : **Quantity Shipped * . **But there’s only one in the bag.
GetHuman5021315 did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman5021315 fixed the problem
We are waiting for GetHuman5021315 to fix the problem and share the solution with the rest of us customers.
Please help with my Macy's issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Macy's customer problems.