don’t know how many times I wrote and called you about missing item from an order in Ap...

GetHuman5021315's customer service issue with Macy's from July 2020

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The issue in GetHuman5021315's own words
don’t know how many times I wrote and called you about missing item from an order in April, ****. I haven’t received any respond from you. I pay my bills on time. I paid for the missing items but no one is contacting me yet. If I don’t hear from you soon, unfortunately I am going to close my account. What you are doing is not right. I want my money back. ********Order *************I ordered ** items on April **th.. ** items were delivered on time. Two items are missing. *****Missing Items : *********** I ordered * of “ Three Star Handmade Table Runners – Flowers. Web ID: *************With the Shipment *, I received only one item – not three. The package was delivered on April, **th with one item in it. The receipt that came with the delivery says : **Quantity Shipped * . **But there’s only one in the bag.

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Macy's

Customer service issue
Reported by GetHuman5021315
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 3318 others
0 customers following this

Timeline

GetHuman5021315 started working on this issue
Jul 2nd 1:34pm