Mi nombre es Tanisha Marte, ayer al llegar a casa no encontr* mi orden **********, llam...

GetHuman-labiblia's Refund order issue with Macy's from May 2020

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The issue in GetHuman-labiblia's own words
Mi nombre es Tanisha Marte, ayer al llegar a casa no encontr* mi orden **********, llame a UPS y confirmaron que estaba entregada, al parecer la dejaron afuera del edificio de apartamentos, pues para entrar al edificio el repartidor necesita una llave. Al llamarlos a ustedes les pregunt* que era lo que debia de hacer, si llamar a la policia para reportar el robo, ustedes me dijeron que no era necesario que reembolsar*an a mi tarjeta. Esto es primera vez que me sucede, pues estoy recien mudada en esta direcci*n, estoy escribiendo porque recib* un email donde dice que NO se me puede hacer el reembolso porque esto ha sucedido en repetidas ocaciones, eso es FALSO, debe haber un error, yo es primera vez que reporto algo asi, pueden revisar mi tarjeta y nunca he hecho antes un reclamo. Espero me pueda ayudar a resolver esto. Gracias! TANISHA MARTE

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Macy's

Refund order issue
Reported by GetHuman-labiblia
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2092 others
0 customers following this

Timeline

GetHuman-labiblia started working on this issue
May 22nd, 2020 3:22pm

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