I received my order *********** today but *** of the order was missing. I tried chat ma...

GetHuman-jimconni's Missing order issue with Macy's from May 2020

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The issue in GetHuman-jimconni's own words
Talk to someone who can answer my concerns. ***-***-**** It doesn't allow me to use the **** code. ... I received my order *********** today but *** of the order was missing. I tried chat many times and could never get help. I called many times to customer service for a live agent and each time when it was transferred to a live agent it was a hang up call. Please contact me at ***-***-****. Thank you Email is *****@***.com********** I received an email that asked if my problem was solved. I responded no. So the ask for a call back number and I gave the above number to them. They sent me a * digit code. I waited ** minutes and then I canceled. Then I tried again and waited a long time with still no response. I would just send the part of the order back that I received but I am afraid if I do that I won't get full reimbursement for the purchase.

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Macy's

Missing order issue
Reported by GetHuman-jimconni
May 20th, 2020 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 2004 others
0 customers following this

Timeline

GetHuman-jimconni started working on this issue
May 20th, 2020 8:04pm
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 10:47am
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 10:47am
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 4:46pm
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 4:50pm
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 4:51pm
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 4:51pm
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 5:33pm
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 5:37pm
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 6:03pm
GetHuman-jimconni indicated the issue is not fixed yet.
May 21st, 2020 6:07pm