NEED FREE RETURN LABEL FOR ITEM PURCHASE THat CAME WITH ORDER BUT MACY IS NOT RESPONDING TO THIS ISSUE!!!!

GetHuman4849432's Return order issue with Macy's from May 2020

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The issue in GetHuman4849432's own words
I've been trying for months to get a Free return label which was attach to my order and placed the order as guest because my Password doesn't word with the new MACY APP so when I tried to solve this threw email they said they would send me my free return label and never heard from them. They said check email or junk mail and there was nothing.sent my email. I'm ** years old and not suppose to be out in this Pandemic and need a return Label when I placed my order if have to return any Item was Free. Tried this many times and there was no one to talk to and the issue was never resolved. Need to return item **-GSM Flannel Sheet Set tracking number was for this Item **Z*VV************* color King-ARTIC GREY $**.** with the sale promo. Order * ********** name Dolores McCallon, email *****@***.com*I get emails everyday from MACY BUT NEVER DID I GET THE FREE RETURN LABEL OE ANY INFO EVERYTIME I TRIED THEY SAID CHECK JUNK MAIL TH ITEM IS CALL TRIBECA LIVING KING FLANNL SHEET SET. AND IF POSIBLE UPS PICK UP ITEM INSTEAD OF ME GOING TO UPS AS IM ** YEAR OLD AN NOT SUPPOSE TO BE OUT OF HOUSE!

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Macy's

Return order issue
Reported by GetHuman4849432
May 20th, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 2001 others
0 customers following this

Timeline

GetHuman4849432 started working on this issue
May 20th, 2020 7:28pm

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