Dear Macys,*I requested the shipping address be changed for order number *********** be...

GetHuman-sheripod's Missing order issue with Macy's from May 2020

6 views | 1741 similar | 0 following
Help with my Macy's issue
Try having Macy's call you again?
Always use the GetHuman Phone to call Macy's. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sheripod's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sheripod may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman-sheripod's own words
Dear Macys,*I requested the shipping address be changed for order number *********** before the order was shipped out. I noticed when I received an email from Macys with the wrong address for this order, that the shipping needed to be corrected. I called-no one answers for customer service, I emailed and was emailed that the shipping address was corrected and my order ********** would be shipped to my correct address **** Yale Court, Wantagh, NEW YORK *****. I then received emails from Macys showing all the items from this order were being shipped to the wrong address (after I had changed the address, was emailed by Macys it was changed, and was emailed this order would go to the **** Yale Court, Wantagh, NY ***** address not an address in MA. I would like this order reshipped to my address . Please correct this error. I am a loyal Macy's shopper and I don't want to have to stop shopping at Macys, This is my fifth email to Macys about your error. Please reship my order ********** to the correct address: Sheri Podell **** Yale Court, Wantagh, New York *****. I understand this is a difficult time for merchandising* however, you are running your online store and I appreciate that, but if you cannot provide your customers with help, (to resolve errors you make) than I should have been told before I ordered anything. I need at least an email from a customer representative letting me know you will reship my order *********** to Sheri Podell **** Yale Court, Wantagh, NY *****.*If you cannot reship this order, please email me that information so I can report this to my credit card. Thank you for your time. Please respond.*Sincerely, Sheri Podell

GetHuman-sheripod did not yet indicate what Macy's should do to make this right.

How GetHuman-sheripod fixed the problem

We are waiting for GetHuman-sheripod to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sheripod fixes it.
This email address isn't valid

Macy's

Missing order issue
Reported by GetHuman-sheripod
May 11th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1741 others
0 customers following this

Timeline

GetHuman-sheripod started working on this issue
May 11th 2:11am
GetHuman-sheripod indicated the issue is not fixed yet.
May 11th 2:13am
GetHuman-sheripod indicated the issue is not fixed yet.
May 11th 2:13am
GetHuman-sheripod indicated the issue is not fixed yet.
May 11th 2:13am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies