I made a purchase yesterday and Picked it up at the Fox Valley Store in Aurora, Il. Wh...

GetHuman-mmsesny's customer service issue with Macy's from May 2020

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The issue in GetHuman-mmsesny's own words
I made a purchase yesterday and Picked it up at the Fox Valley Store in Aurora, Il. When I put the order through I applied two Gift cards with small balances to the purchase. However the receipt that was in the bag did not reflect the gift card amounts and my credit card was charged the full amount. Also I purchased * Lancome items which were tagged with a buy * get * free. I did not receive a third mascara. One more thing this is my birthday month and I also have a code for $** off. Will this apply in this instance? My birthday code is: ZLRMXVLF*R*A*Order *:***********Order date: **********Reservation Number: *********-****Thank you in advance for your attention to my concerns and I appreciate any help you can give me to rectify this discrepancy.*Mary Sesny***** Briarheath Dr.*Aurora, Illinois *********-***-**********@***.com

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Macy's

Customer service issue
Reported by GetHuman-mmsesny
May 29th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 2264 others
0 customers following this

Timeline

GetHuman-mmsesny started working on this issue
May 29th, 2020 2:57pm

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