I ordered a cologne “Viktor Rolf” Mens spicebomb extreme, *.** Oz. The order also came...
GetHuman4752194's Missing order issue with Macy's from May 2020
Help with my Macy's issue
First: share to improve GetHuman4752194's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4752194 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman4752194's own words
I ordered a cologne “Viktor Rolf” Mens spicebomb extreme, *.** Oz. The order also came with a free gift that has yet to have been delivered. However, my package says for the spicebomb extreme, it was delivered although the package is missing, most likely stolen. *The order * is: ***********Tracking with UPS: *Z******YW*********The package was no where to be found. I filed a police report with the local police and have the case * upon request. I have been trying to get ahold of Macy’s customer service via phone call although have had no luck and I have no clue what to do. *Please help.
GetHuman4752194 did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman4752194 fixed the problem
We are waiting for GetHuman4752194 to fix the problem and share the solution with the rest of us customers.
Please help with my Macy's issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Macy's customer problems.