I ordered a cologne “Viktor Rolf” Mens spicebomb extreme, *.** Oz. The order also came...

GetHuman4752194's Missing order issue with Macy's from May 2020

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The issue in GetHuman4752194's own words
I ordered a cologne “Viktor Rolf” Mens spicebomb extreme, *.** Oz. The order also came with a free gift that has yet to have been delivered. However, my package says for the spicebomb extreme, it was delivered although the package is missing, most likely stolen. *The order * is: ***********Tracking with UPS: *Z******YW*********The package was no where to be found. I filed a police report with the local police and have the case * upon request. I have been trying to get ahold of Macy’s customer service via phone call although have had no luck and I have no clue what to do. *Please help.

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Macy's

Missing order issue
Reported by GetHuman4752194
May 1st, 2020 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1534 others
0 customers following this

Timeline

GetHuman4752194 started working on this issue
May 1st, 2020 5:50pm
GetHuman4752194 indicated the issue is not fixed yet.
May 2nd, 2020 12:36am