I placed an order with Macy’s. I used Star Rewards. The customer service, agent told me...

GetHuman-lisascof's customer service issue with Macy's from April 2020

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The issue in GetHuman-lisascof's own words
I placed an order with Macy’s. I used Star Rewards. The customer service, agent told me my total minus the rewards. My online banking is now showing that I was billed by Macy’s for the full price and the rewards we're not deducted. My computer is down do not email me. Please call ***-***-****

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Macy's

Customer service issue
Reported by GetHuman-lisascof
Apr 8th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 1044 others
0 customers following this

Timeline

GetHuman-lisascof started working on this issue
Apr 8th, 2020 5:46pm

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