When I checked out through the Macy's app I was prompted to select my Clinique free gif...

GetHuman4593497's Missing order issue with Macy's from April 2020

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Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman4593497's own words
When I checked out through the Macy's app I was prompted to select my Clinique free gift with purchase. I chose the Moisture Surge option. But the gift was not included in my package. How can I get it shipped to me? My order number is **********.

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Macy's

Missing order issue
Reported by GetHuman4593497
Apr 6th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 1002 others
0 customers following this

Timeline

GetHuman4593497 started working on this issue
Apr 6th, 2020 5:14pm
GetHuman4593497 indicated the issue is not fixed yet.
Apr 9th, 2020 9:17pm

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