It is December **, **** and my ordered says delivered but it was not ordered. I do not...

GetHuman-kathydcu's customer service issue with Macy's from December 2018

7 views | 1353 similar | 0 following
Help with my Macy's issue
Next: our robot will wait on hold for GetHuman-kathydcu to get a Macy's rep on the line!
Always use the GetHuman Phone to call Macy's. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-kathydcu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kathydcu may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman-kathydcu's own words
It is December **, **** and my ordered says delivered but it was not ordered. I do not want a refund this is a Christmas gift that has left me in a bad place with no gift delivered. My name is Kathy D Curtis, order *********** for a *** Lago **PC HA set of cookware. Purchased on December **, **** said it was delivered today and this cookware was Not delivered. I do not want a refund I just want to know what happened with this order and how you can make this nightmare go away? If you do not have this order as I was told the only substitution that I will accept is the ** pieces set of cookware in hammered copper. What is Macy’s corporate office going to do about one much needed Christmas gift that has left me in a terrible bad situation bind? I have a Bachelor of Science degree in Business Administration and I know this is not acceptable business ethic by Macy’s Deptartment Store. Please do not have a non-English talking personnel call me at ***-***-****. I have wasted several minutes dealing with your Philippian staff. No America bast business should have foreign people that know nothing at all about the product you ordered. I am expecting a response and a overnight order to be delivered by **-**-****. I can and will write a letter to your corporate office in New York, New York. I expect to hear from an American executive soon at ***-***-****.

GetHuman-kathydcu did not yet indicate what Macy's should do to make this right.

How GetHuman-kathydcu fixed the problem

We are waiting for GetHuman-kathydcu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kathydcu fixes it.
This email address isn't valid

Macy's

Customer service issue
Reported by GetHuman-kathydcu
Dec 21st, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1353 others
0 customers following this

Timeline

GetHuman-kathydcu started working on this issue
Dec 21st, 2018 11:53pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians