It is December **, **** and my ordered says delivered but it was not ordered. I do not...

GetHuman-kathydcu's customer service issue with Macy's from December 2018

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The issue in GetHuman-kathydcu's own words
It is December **, **** and my ordered says delivered but it was not ordered. I do not want a refund this is a Christmas gift that has left me in a bad place with no gift delivered. My name is Kathy D Curtis, order *********** for a *** Lago **PC HA set of cookware. Purchased on December **, **** said it was delivered today and this cookware was Not delivered. I do not want a refund I just want to know what happened with this order and how you can make this nightmare go away? If you do not have this order as I was told the only substitution that I will accept is the ** pieces set of cookware in hammered copper. What is Macy’s corporate office going to do about one much needed Christmas gift that has left me in a terrible bad situation bind? I have a Bachelor of Science degree in Business Administration and I know this is not acceptable business ethic by Macy’s Deptartment Store. Please do not have a non-English talking personnel call me at ***-***-****. I have wasted several minutes dealing with your Philippian staff. No America bast business should have foreign people that know nothing at all about the product you ordered. I am expecting a response and a overnight order to be delivered by **-**-****. I can and will write a letter to your corporate office in New York, New York. I expect to hear from an American executive soon at ***-***-****.

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Macy's

Customer service issue
Reported by GetHuman-kathydcu
Dec 21st, 2018 - 4 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 1353 others
0 customers following this

Timeline

GetHuman-kathydcu started working on this issue
Dec 21st, 2018 11:53pm

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