Hello,*I put an order in on Black Friday and according to Macy’s and UPS, it was delive...

GetHuman-efwilds's customer service issue with Macy's from December 2018

1031 similar
0 following
Help with my Macy's issue
Next: our robot will wait on hold for GetHuman-efwilds to get a Macy's rep on the line!
Always use the GetHuman Phone tocall Macy's. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-efwilds's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-efwilds's own words
Hello,*I put an order in on Black Friday and according to Macy’s and UPS, it was delivered on the **th of November, ****. I never recieved anything. That night I called customer service and they promised me they would send me a refund becuse I never recieved it. They said I would get my money back into my account in a day to three days. It is now December *th and I have not gotten my money back FOR THE PACKAGE I DO NOT HAVE, and I recieved a letter in the mail saying you are unable to refund me because according to UPS it was delivered. I need my money back or the items I ordered. I am tired of delaing with this issue. You guys are supposed to honor your services, so please honor mine when I tell you for the fourth time that I have not recieved anything and I want a full refund that I was PROMISED when I called last time. Thank you and respond ASAP. If this doesnt get fixed than I’m sorry to say that Macy’s will not be on my list of places to shop now which is a shame because I have had amazing experiences with you guys in the past.
GetHuman-efwilds did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman-efwilds fixed the problem
We are waiting for GetHuman-efwilds to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Macy's email you?
This email address isn't valid
Follow this issue
See how GetHuman-efwilds fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-efwilds
Dec 5th, 2018 - 2 mons ago
I have an issue with Macy's too
Not resolved
Seen by 4 customers so far
Similar issue to 1031 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Name on the order
GetHuman-efwilds started working on this issue
Dec 5th, 2018 2:55am