I ordered a dress last week, then had to call and spend ** min on the phone to cancel t...

GetHuman-mekalink's customer service issue with Macy's from December 2018

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The issue in GetHuman-mekalink's own words
I ordered a dress last week, then had to call and spend ** min on the phone to cancel the order because it wouldn’t ship in time. *I was emailed today to say the order had shipped..... then when I tracked the canceled order, it says it’s being delivered to CA....... I’m in Tennessee and payed through PayPal (which has my TN address)..... I’m beyond frustrated as now it appears that I will have to pay for this order that was canceled by one of Macy’s customer support agents....... and I cannot return it for a refund if it’s being shipped to a bogus address.*Order ***********
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Customer service issue
Reported by GetHuman-mekalink
Dec 3rd, 2018 - 2 mons ago
I have an issue with Macy's too
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GetHuman-mekalink started working on this issue
Dec 3rd, 2018 7:45pm