i placed an order on macy's i was lost. my order number is **********. when i called ma...

GetHuman-alayssa_'s customer service issue with Macy's from October 2018

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The issue in GetHuman-alayssa_'s own words
i placed an order on macy's i was lost. my order number is **********. when i called macys on septmeber **nd, they said it would be refunded, it is now october **th and i have not recieved my refund yet. i paid macys with my debit card, they said that they refunded my money on a gift card. i called then wanting to know why my money was refunded on a gift card when i paided with my debit card ? they said they will transfer the money off the gift card back onto my account .. thats what ive been getting every ay ive been calling , i asked them for corprate number , they said they dont have one ? i just want my money back into my accout its been over ** days.
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Customer service issue
Reported by GetHuman-alayssa_
Oct 11th, 2018 - 3 mons ago
I have an issue with Macy's too
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GetHuman-alayssa_ started working on this issue
Oct 11th, 2018 7:54pm