I returned an online item on *-**-**** and still have yet to receive an refund. When I...

GetHuman-troypgro's customer service issue with Macy's from October 2018

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The issue in GetHuman-troypgro's own words
I returned an online item on *-**-**** and still have yet to receive an refund. When I call I keep getting "you will have it in ** business days." Well it's going on almost * months now. I just want my refund now and Macy's will never have to worry about me or my business again. You can send it to the store and have it applied to a purchase or send it by email. I have been a manager in retail for over ** years. This would be total unacceptable from my store or any member from store. ***Troy Groom ****-***-*****Order *: **********
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Macy's

Customer service issue
Reported by GetHuman-troypgro
Oct 10th, 2018 - a mon ago
I have an issue with Macy's too
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Seen by 2 customers so far
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GetHuman-troypgro started working on this issue
Oct 10th 3:50pm