Hello. Made an online purchase yesterday *******. Order ***********. Macy's charged...

GetHuman-agnesri's customer service issue with Macy's from September 2018

616 similar
0 following
Help with my Macy's issue
First: share to improve GetHuman-agnesri's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Macy's help.
Before contacting them, items GetHuman-agnesri may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman-agnesri's own words
Hello. Made an online purchase yesterday *******. Order ***********. Macy's charged my Visa account * times to an encumbrance amount of $***.**. Can't use my credit card account for anything else. I spoke with your customer service rep who just wasn't getting it. I want you to unencumber the excess $***. you have on hold on my account. He wanted the telephone number to my bank to have a conference call. Totally absurd , if you ask me.
GetHuman-agnesri did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman-agnesri fixed the problem
We are waiting for GetHuman-agnesri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Macy's email you?
This email address isn't valid
Follow this issue
See how GetHuman-agnesri fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-agnesri
Sep 21st, 2018 - 6 mons ago
I have an issue with Macy's too
Not resolved
Seen by 4 customers so far
Similar issue to 616 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-agnesri started working on this issue
Sep 21st, 2018 4:08pm