Waiting on Hannah ordered eight carat diamond bracelet sale was great. Now no response...

GetHuman1025376's customer service issue with Macy's from August 2018

Help with my Macy's issue
The issue in GetHuman1025376's own words
Waiting on Hannah ordered eight carat diamond bracelet sale was great. Now no response and no order or call. What’s going on now!! I’ve been a long time customer over twenty years. First I ordered this bracelet in store no one can find order sheet! Hannnah C said she would take care of this issue no response from Hannah online. I would like results this is ridiculous! I’m wasting my time on my own trying too call you or get order delivered
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Macy's

Customer service issue
Reported by GetHuman1025376
Aug 27th, 2018 - 4 mons ago
I have an issue with Macy's too
Fixed
Seen by 2 customers so far
Similar issue to 523 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman1025376 started working on this issue
Aug 27th 1:41pm
GetHuman1025376 indicated the issue is not fixed yet.
Aug 27th 1:41pm