I have been waiting more than two weeks for return labels to arrive - nothing. I called...

GetHuman-anietalo's customer service issue with Macy's from July 2018

1 view
400 similar
0 following
Help with my Macy's issue
First: share to improve GetHuman-anietalo's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-anietalo to get a Macy's rep on the line!
Always use the GetHuman Phone tocall Macy's. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-anietalo may need:
Order number, Billing address, Email address on the account, and Name on the order
Top Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman-anietalo's own words
I have been waiting more than two weeks for return labels to arrive - nothing. I called again this morning for them to be sent immediately to my email address and was told that it would be an hour. Nothing yet and it is *:** p.m.**I am going to give you the order ************.**I kept two dresses and am returning the rest in * or * boxes, depending on how they fit. This was all given to the online representative that spoke with me and her supervisor, who stated that she was sending me the return labels.**Please forward to me immediately. I am in the library waiting to print them out.**Berlinda A. Love***** Madison Highway*Valdosta, Georgia *****
GetHuman-anietalo did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman-anietalo fixed the problem
We are waiting for GetHuman-anietalo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-anietalo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-anietalo
Jul 23rd, 2018 - 10 mons ago
I have an issue with Macy's too
Not resolved
Seen by 1 customer so far
Similar issue to 400 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-anietalo started working on this issue
Jul 23rd, 2018 7:15pm