I received an email at approx. *:**pm CST yesterday, *******, stating that the mailing...

GetHuman908203's customer service issue with Macy's from July 2018

Help with my Macy's issue
The issue in GetHuman908203's own words
I received an email at approx. *:**pm CST yesterday, *******, stating that the mailing address on my account had been changed. I don't believe the account I had with Macy's is even active* I am worried about account fraud. I have not used the account in probably *-** years. There should be no activity on that card, at all. if anything was changed on the account, it was not done by me, the account holder.
GetHuman908203 did not yet indicate what Macy's should do to make this right.
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Macy's

Customer service issue
Reported by GetHuman908203
Jul 23rd, 2018 - 10 mons ago
I have an issue with Macy's too
Fixed
GetHuman908203 shared how to fix
Seen by 5 customers so far
Similar issue to 398 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman908203 started working on this issue
Jul 23rd, 2018 3:15pm
GetHuman908203 indicated the issue is not fixed yet.
Jul 23rd, 2018 4:16pm
GetHuman908203 confirmed the issue is fixed. Hooray!
Jul 26th, 2018 4:03pm