Upon shopping in Macy's Backstage department left me cup which meant a lot to me, afte...

GetHuman886962's customer service issue with Macy's from July 2018

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The issue and preferred resolution, in GetHuman886962's own words:
Upon shopping in Macy's Backstage department left me cup which meant a lot to me, after leaving the store noice I left my cup , so that same day i called backstage and enquiry about my cup the same young lady who checked me out let me know yes my cup was still we're I had indeed left it and that she would write my name on it and I could come pick it up. *After arriving to the store today no cup and she's now telling me maybe someone must have picked it up. How could this be when you informed me that you were putting it up. So now I feel it saw taken by one of Macy's Backstage employee and I most definitely want it back. *Looking forward to hearing back from someone in your office. Very very soon.*Thank you,*Mrs Stephia Wesley*(***)***-****
I trust that Macy's will make this right and come up with a resolution that is fair.
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Macy's

Customer service issue
Reported by GetHuman886962
Jul 16th, 2018 - a mon ago
I have an issue with Macy's too
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Seen by 4 customers so far
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GetHuman886962 started working on this issue
Jul 16th 9:02pm