I have a $*.** balance and will not make a check out for that amount. Please apply this...

GetHuman763934's customer service issue with Macy's from June 2018

Help with my Macy's issue
I have a $*.** balance and will not make a check out for that amount. Please apply this as a credit to my account for a future purchase. *Thank you******@***.com
I trust that Macy's will make this right and come up with a resolution that is fair.
Help with my Macy's issue
How GetHuman763934 fixed the problem:
Just sent a check for $*.** which I hated to do.
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Macy's

Customer service issue
Reported by GetHuman763934
Jun 8th, 2018 - 2 mons ago
I have an issue with Macy's too
Fixed
GetHuman763934 shared how to fix
Seen by 11 customers so far
Similar issue to 404 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman763934 started working on this issue
Jun 8th 6:00pm
GetHuman763934 indicated the issue is not fixed yet.
Jun 8th 8:43pm
GetHuman763934 indicated the issue is not fixed yet.
Jun 8th 8:43pm
GetHuman763934 confirmed the issue is fixed. Hooray!
Jun 9th 7:36pm
GetHuman763934 confirmed the issue is fixed. Hooray!
Jun 11th 11:48pm
GetHuman763934 confirmed the issue is fixed. Hooray!
Jun 12th 4:04am
GetHuman763934 confirmed the issue is fixed. Hooray!
Jun 12th 4:04am