I have been charges a fee for late payment. This is the first time it happened to me (I...
GetHuman761350's customer service issue with Macy's from June 2018
Help with my Macy's issue
First: share to improve GetHuman761350's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman761350's next move: talk to Macy's when they open (we'll send a reminder).
Macy's's call center is closed now. We will text or email GetHuman761350 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman761350 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman761350 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman761350's own words
I have been charges a fee for late payment. This is the first time it happened to me (I was out of the country) and I am requesting to waive this fee.
GetHuman761350 did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman761350 fixed the problem
We are waiting for GetHuman761350 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.