I have been charges a fee for late payment. This is the first time it happened to me (I...

GetHuman761350's customer service issue with Macy's from June 2018

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The issue in GetHuman761350's own words
I have been charges a fee for late payment. This is the first time it happened to me (I was out of the country) and I am requesting to waive this fee.
GetHuman761350 did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
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Macy's

Customer service issue
Reported by GetHuman761350
Jun 7th, 2018 - 4 mons ago
I have an issue with Macy's too
Not resolved
Seen by 3 customers so far
Similar issue to 183 others
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Timeline
GetHuman761350 started working on this issue
Jun 7th 9:57pm