I ordered some clothes * times I would like to cancel the first order. There is no way...

GetHuman-dmswp's customer service issue with Macy's from June 2018

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The issue in GetHuman-dmswp's own words
I ordered some clothes * times I would like to cancel the first order. There is no way to cancel the items in the web site. I tried that in ** mins after I ordered but that doesn’t work.
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Customer service issue
Reported by GetHuman-dmswp
Jun 7th, 2018 - 4 mons ago
I have an issue with Macy's too
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Seen by 2 customers so far
Similar issue to 10 others
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GetHuman-dmswp started working on this issue
Jun 7th 6:06am