On the **th I placed an order with that being said my order was canceled I waited * hou...

GetHuman701235's customer service issue with Macy's from May 2018

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The issue in GetHuman701235's own words
On the **th I placed an order with that being said my order was canceled I waited * hours to speak to someone spoke to that person was supposed to be transferred to a manager was hung up call back and place the order and today I found out the order was actually cancelled I was told that my order for the products that I placed would be the same prices as when I ordered but when I spoke to the rude manager today who told me her name but then told me another name and lied about it try to place the order but said she couldn't and she could not honor the pricing that was already said that it would be honored via email so that means that I need for the highest executive to call me back as soon as possible
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Customer service issue
Reported by GetHuman701235
May 20th, 2018 - 8 mons ago
I have an issue with Macy's too
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Seen by 5 customers so far
Similar issue to 202 others
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GetHuman701235 started working on this issue
May 20th, 2018 9:12am