In March I was late for my payment but when I paid I paid it off in full. March was th...

GetHuman-ghrrn's Question issue with Macy's Credit Card from April 2020

Help with my Macy's Credit Card issue
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The issue in GetHuman-ghrrn's own words
Get the ** day late fee off my credit record ... In March I was late for my payment but when I paid I paid it off in full. March was the beginning of the shut down. I am a RN and have * seniors in my home. It was a very difficult time as it continues to be so. I would appreciate if you would remove the ** day late mark on my credit report. I have had my card since **** and a very good client. I need to get a small business loan and this is bad on my credit. Thank you for your assistance as soon as possible.******No call back and it is * hrs
Remove late fee for March when the covid-** hit my business with elderly very difficult time and was late but paid in full
Perfect record since ****
Called and went through on the phone questions and then they said no agents too busy and hung up
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Macy's Credit Card

Question issue
Reported by GetHuman-ghrrn
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 190 others
0 customers following this

Timeline

GetHuman-ghrrn started working on this issue
Apr 21st, 2020 6:42pm
GetHuman-ghrrn indicated the issue is not fixed yet.
Apr 22nd, 2020 12:26am

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